Wednesday, April 25, 2007

Information use in NHS24

Today Ruben Toledano O'Farrill visited to lead this week's Information Literacy Research module session. Ruben is a research student and Ad-Hoc Lecturer in the department of Information Management, Robert Gordon University (RGU), Aberdeen. His supervisor is Professor Dorothy Williams and I am external supervisor. Ruben aims to "research conceptions of effective information use in NHS24, exploring the relationships between information literacy and knowledge management in the context of a knowledge-managed organisation". NHS24 is operated by the National Health Service (NHS) in Scotland, and through it trained nursing staff provide advice and information over the phone.
Obviously this is interesting because of the workplace context (where there is little research when compared to research in educational contexts), and also because of the linkage with knowledge management. Ruben is in the data collection phase at the moment.

Photo by Sheila Webber: I forgot to take a photo of Ruben & can't find my photos of RGU, but at least this is in Scotland (like Aberdeen): Glasgow University viewed over the Kelvin river, April 2007.

No comments: