If you have 78 euros to spare then you can buy a new report Libraries & the Mega-Internet Sites just published by Primary Research Group. The market survey was of 120 libraries (mostly in teh USA), academic, special and public libraries about how they use and relate to the mega-internet sites such as Google, Yahoo, Facebook, MySpace, eBay, Amazon, and others. ... This report provides hard data on exactly how libraries are dealing with the emerging internet giants, how they are adopting, negotiating, repelling, embracing and in every way developing strategies to provide the best possible information services to their clientele." It has chapters such as "The Library and EBay" and "Google Productivity Tools". You can order it from http://www.researchandmarkets.com/reports/c81473
Photo by Sheila Webber: Yellow flowers, photoshop drygrain effect.