A very interesting initiative based at the University of Washington Information School is reported in:
Birdsong, Lark. (2009) "Information Literacy Training for All: The Outliers." Searcher, 17 (8). http://www.infotoday.com/searcher/
"The Initiative has grown from the Research Rocks youth group to include women without homes, entrepreneurs/business owners, adults older than 50, and individuals looking for employment. "
Photo by Sheila Webber: Ferry booking office, Cernobbio, Lake Como, August 2009