Reference services review

The latest issue of Reference services review includes the following (at time of writing the issue was only in e-preview, so I can't provide page numbers)
- Klentzin, J. et al. (2010) "Pecha Kucha: Using "Lightening Talk" in University Instruction." Reference services review, 38 (1).
- Ismail, L. (2010) "What Net Generation students really want: determining library help-seeking preferences of undergraduates." Reference services review, 38 (1). (This study showed that young people did not necessarily prefer "net gen" options for help).
- Lym, B. et al (2010) "Assessing the assessment: how institutions administered, interpreted, and used SAILS" Reference services review, 38 (1).
("Results from this study suggest that SAILS can be most effective if there is statistical/institutional research support for data analysis, if the sampling method for selecting test takers is more rigorous, if SAILS is used in conjunction with other instruments, and if the SAILS data is correlated with other institutional data.")
Photo by Sheila Webber: Snowman in Regent Court, January 2010