World Library and Information Conference (IFLA) 2014 in Lyon, France. Martin Morris (Schulich Library, McGill University, Canada) and K.R. Roberto (Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, United States) talked about Information-seeking behaviour of LGBTQ health professionals: New data to inform inclusive practice
They reported on the results of a research project. This was folowing up on a study by Fikar and Keith (2004). There is evidence that medicine "has been almost silent on the issue of access to healthcare for LGBTQ patients". The researchers carried out a questionnaire survey and got 123 responses. They found that a majority (64.5%) did feel that they had specific information needs. Comments included a need to have information related to (amongst other things) abuse, reproductive options, LGBTQ mental health, transgender issues. There was a call to be educated by LGBTQ peers. Straight librarians were felt to have a lack knowledge about LGBTQ issues. The researchers asked whether the participants in online chat with a librarian, and about 43% found it more appealing than f2f (in this case having the chat with a LGBTQ librarian didn't make the option more appealing). Lessons drawn from this included that: LGBTQ people continue to have specific needs; librarians can expect more complex questions; better trained librarians are needed; making the physical library more LGBTQ friendly e.g. having gender-neutral toilets inthe library; advertising these things on your library website. There was also the issue of "were respondents wrong about straight librarians"; there did seem to be a need for librarians who were out as LGBTQ and have librarians who engage with LGBTQ networks. A short paper is at http://library.ifla.org/id/eprint/1032
Fikar, C. and Keith, L. (2004). Information needs of gay, lesbian, bisexual, and transgendered health care professionals: results of an Internet survey. Journal of the Medical Library Association, 92(1), 56- 65.
Other talks in this LGBTQ session are available in the IFLA library:
JOSÉ AUGUSTO CHAVES GUIMARÃES et al. Gay Marriage and Homoaffective Union: a terminological analysis of the social values of libraries as a source for an ethical subject representation and dissemination in Brazil
B. Mehra and L. Gray “Don’t Say Gay” in the State of Tennessee: Libraries as Virtual Spaces of Resistance and Protectors of Human Rights of Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ) People
N. Somorjai Reducing the Suicide Risk of LGBTQ Library Users
J.A. Winkelstein Public Libraries: Creating Safe Spaces for Homeless LGBTQ Youth She also mentioned http://lambda.sis.utk.edu
C. Edeholt and M. Lindgren. The Rainbow Library at Umeå City Library and The Swedish Network for LGBTQ Issues at Libraries (the photo is of a slide showing the Rainbow shelf at Umeå City Library.
E. da S. Alentejo Power and community: organizational and cultural LGBT responses against homophobia and promotion of inclusion values