http://www.ala.org/rt/sites/ala.org.rt/files/content/archive/2020jun.pdf and the Top 20 list starts on page 9.
Quite a few of the articles are not open access and I have listed a number of them on this blog already. One which I have missed previously is:
Douglas, V. A., & Gadsby, J. (2019, July 10). All carrots, no sticks: Relational practice and library instruction coordination. In the Library with the Lead Pipe. http://www.inthelibrarywiththeleadpipe.org/2019/all-carrots-no-sticks-relational-practice-and-library-instruction-coordination/
Photo by Sheila Webber: vase of peonies, June 2020