Friday, November 26, 2021

Recent articles: Workplace information literacy; Information Behaviour in the pandemic

Middleton, L. & Hall, H. (2021). Workplace information literacy: a bridge to the development of innovative work behaviour [IWB]. Journal of Documentation, 77(6), 1343-1363. https://doi.org/10.1108/JD-03-2021-0065 "The purpose of the work reported in this paper was to investigate a further set of possible determinants of the development of IWB: those that are information-related." using mixed methods "A set of information-related determinants of the development of IWB is evidenced, adding to the list of determinants that are already well documented. Notably workplace information literacy (IL) appears to furnish a bridge between determinants of the development of IWB and workplace learning."

Zimmerman, M.S. (2021). Health information-seeking behavior in the time of COVID-19: information horizons methodology to decipher source path during a global pandemic. Journal of Documentation, 77(6), 1248-1264. https://doi.org/10.1108/JD-01-2021-0022. The aim was "To determine the differences, as represented by information horizons mapping, in the health information-seeking behavior from a group of participants between March 2019 and April 2020 of the novel coronavirus pandemic." 149 participants drew information horizons maps & did a health literacy test, this was repeated before and after the start of the pandemic "There is a statistically significant difference in the increased number of sources and the ranked quality of the sources that people used during the pandemic. Participants were much more likely to use credible sources and news sources, especially if they were older, more educated and had higher literacy levels – both health and information. They also relied heavily on social media. The participant group in the pandemic had a much heavier reliance on sources that are often used in a passive encountering way but engaging with them in an active information-seeking manner. The health information-seeking behavior in this study did not adhere to other research that found issue with information overload, avoidance and cyberchondria in response to crisis situations." 

Ke, Q., Du, J.T. and Ji, L. (2021). Toward a conceptual framework of health crisis information needs: an analysis of COVID-19 questions in a Chinese social Q&A website. Journal of Documentation, 77(4), 851-870. https://doi.org/10.1108/JD-10-2020-0173 "This study collected the COVID-19-related questions posted on a Chinese social Q&A website for a period of 90 days since the pandemic outbreak in China. A qualitative thematic approach was applied to analyze the 1,681 valid questions using an open coding process. ... A taxonomy of information need topics for a health crisis context that identifies 8 main categories and 33 subcategories was developed, from which four overarching themes were extracted. These include understanding, clarification and preparation; affection expression of worries and confidence; coping with a challenging situation and resuming normal life; and social roles in the pandemic."
Photo by Sheila Webber: branchlet of autumn leaves, November 2021

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